BARBARA GLANZ, one of fewer than 500 Certified Speaking Professionals worldwide, works with organizations that want to improve morale, retention, and service and with people who want to rediscover the joy in their work and in their lives. Using her Master’s Degree in Adult Learning, she has spoken on 7 continents and in all 50 states to organizations as diverse as Nordstrom, Honda, The Nat’l Association for Employee Recognition, Southwest Airlines, Bank of America, USSA, Kaiser Permanente, Hallmark, The U.S. Dept. of Energy, Shangri-La Hotels, Merry Maids, Verizon and the Singapore Security police!
Known as the speaker who speaks to your heart as well as to your head, she lives and breathes her personal motto, “Spreading Contagious Enthusiasm™.” She is the author of eleven books, including The Simple Truths of Service, co-authored with Ken Blanchard; The Simple Truths of Appreciation; What Can I Do? Ideas to Help Those Who Have Experienced Loss; Balancing Acts; CARE Packages for the Workplace; CARE Packages for the Home; and CARE Packages for your Customers.
She lives on the beach in Sarasota, Florida, and adores her three grandchildren, Gavin, Kinsey and Owen. For more information, visit www.barbaraglanz.com.